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Contact Us

Please visit our help pages for answers to some of the most commonly asked questions.

To Customer


For the past 14 years, you've chosen Lucka, and for that, we are incredibly grateful. Your trust and loyalty mean everything to us, and we want you to know how much we appreciate your support.

Got a Question? We're Here to Assist!

Your satisfaction is our top priority, and we're always eager to hear from you. Whether you have a question, need assistance, or want to share your feedback, here's how you can get in touch:

  • For inquiries about our products or your shopping experience, drop us an email at lucka.com.au@gmail.com
  • If you need after-sales support, please reach out to our dedicated team at lucka.com.au@gmail.com
  • Visit us in person at our Lucka store in Campbellfield for a chat or to see our products up close
  • Prefer to speak to someone? Give us a call at 1300 882 061

When reaching out about an existing order, please include your full name and order number in the subject line of your email to help us assist you more efficiently. For customer care-related inquiries, attaching a photo of the product in question will greatly aid in our ability to address your concerns quickly.

Remember, providing us with your order details helps us help you better and faster.

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